Water Delivery App Development Solutions for a Smooth Customer Experience

A business's customers are its backbone, and they can either help it grow or destroy it. This makes it important for businesses to provide customers with a satisfying experience. In this blog, we’ll dive into how water delivery app development solutions can help you create a seamless customer journey. 


Bottle water delivery application is an integrated online platform that consists of three components- an admin panel for the business owner, a customer interface for customers to place orders, and a driver application for drivers. The customer interface and driver application work in synchronization with the admin panel and any changes on either platform are reflected in the admin panel. 

With the help of our water delivery app development solutions, you can create a flawless customer experience.

  • Customer Application

The software offers a customer interface that allows customers to place, modify and cancel their one-time or subscription orders for water bottles. Customers can choose their preferable schedule from the predefined schedules provided by the vendor. Offering an easy ordering platform removes the hassle of ordering via call or Whatsapp and improves customer experience by increasing the customer satisfaction score (CSAT).

  • Real-time order status

Customers receive real-time order status updates as their water bottles are picked, packed, assigned, dispatched, and delivered. This keeps customers aware of their orders and lets them know if the order gets late.

  • Order summaries and invoices

The software auto-generates order summaries and invoices which mitigates the chances of errors. The order summary and invoice are sent to customers via email or SMS. They can also access them directly from the application. Past summaries and invoices can also be accessed from the application. The invoices are linked-based. Customers can pay their bills directly from that link which increases the customer experience and improves the net promoter score (NPS).  

  • Flexible payment methods

Customers can pay their invoices both online and in cash. The solution offers multiple payment integrations like Paypal, Paytm, Stripe, Sagepay, or Trustpay, debit cards, and credit cards. Offering flexible payment modes allows customers to pay anytime and from anywhere which improves customer satisfaction and improves cash flow.   


Water delivery app development solution is a great tool to build a happy and loyal customer base, improve customer retention rates and minimize customer churn rates. Happy and satisfied customers not only tend to make repeat sales but also bring referrals that help in customer acquisition. 

Book a Call with our industry experts to see how our water delivery app development solution can help your business and boost the user experience to improve your net sales.   

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